“Actifai’s AI Solutions Power Valley Fiber’s Next-Generation Customer Experience: Revolutionizing Connectivity and Service Excellence”
Actifai’s, a leader in AI solutions for broadband and communication providers, has announced a new partnership with Valley Fiber, a prominent telecommunications company in Manitoba. Valley Fiber, known for its commitment to improving rural connectivity, will integrate Actifai’s AI-powered Digital and Engage solutions into its operations. This partnership aims to enhance Valley Fiber’s customer experience and streamline their sales and support processes. Trevor Buhnai, VP of Sales and Marketing at Valley Fiber, emphasized that incorporating Actifai’s AI technology is a strategic move to elevate service standards, enhance customer satisfaction, and improve subscriber acquisition.
Actifai Digital, Valley Fiber’s new e-commerce solution, leverages AI to create a seamless and personalized online shopping experience for broadband customers. Venu Amar, COO of Actifai, highlighted that Valley Fiber’s adoption of their technology demonstrates a strong commitment to innovation and customer-centricity.
This collaboration aligns with Valley Fiber’s ambitious MB Fiber Build Project, a $328 million initiative to enhance rural connectivity in Manitoba. The company has rapidly grown, expanding its services and workforce to meet the increasing demand for high-quality telecommunications. With Actifai’s AI solutions, Valley Fiber is poised to continue revolutionizing broadband services in the region and provide exceptional value to its customers.
About Actifai:
Actifai provides AI software to broadband and communications service providers, helping them improve sales, marketing, customer experience, and business operations. Since 2019, Actifai’s solutions have delivered significant improvements in revenue, sales conversion, and subscriber retention. More information is available at www.actif.ai.
About Valley Fiber
Valley Fiber, established in 2016, is a technology company based in rural Manitoba. Dedicated to delivering high-speed fiber optic internet to rural areas, Valley Fiber collaborates with industry-leading developers to meet the region’s growing demand for reliable telecommunications.
